Rue’s story: Jobseeker’s Allowance and a bureaucratic black hole

Jobseeker’s Allowance is supposed to help people on low incomes survive gaps in their employment as they seek new work. One construction worker explains how a glitch in the benefits system left him unable to work, unable to claim JSA and unable to attend his own mother’s funeral… Rue was born on the Portuguese island … Continue reading Rue’s story: Jobseeker’s Allowance and a bureaucratic black hole